Tech leader with 20+ years in CRM, digital strategy, architecture & delivery. I write about work, life, and the messy bits in between - helping people find purpose, clarity, and great music.
Product Thinking
Product work flows through natural stages: intake, shaping, discovery, delivery readiness, delivery, and adoption. Shaping early and keeping discovery alive stops randomisation later. Real flow is not a rigid process. It is a living, breathing system built for learning.
Product Thinking
Real product delivery needs one backlog that holds everything, e.g., programmes, tech debt, bugs, small change, prioritised by outcomes, not categories. Discovery and delivery must stay visible together to protect flow and keep teams moving without randomisation.
Product Thinking
Traditional backlogs collapse when real-world demands like programmes, tech debt, and bugs collide. Real product flow starts with one backlog, visible priorities, and honest capacity management. Surviving chaos is not about speed, it is about creating real flow.
Product Thinking
In modern product organisations, success is not just about agile ceremonies or fast delivery. It is about empowered teams solving real customer problems. Understanding each role’s purpose, responsibilities, and skills is critical to building an environment where discovery and delivery thrive.
Product Thinking
Marty Cagan challenges feature-driven delivery with a model built on trust, autonomy, and real outcomes. This blog explores his principles, team structures, and mindset shifts, offering a practical guide to building truly empowered product teams.
Digital Transformation
Architecture principles can sound heavy, abstract, or a bit bureaucratic — but they don’t have to be. When done well, they’re simply the invisible guard rails that help teams make better decisions faster, with fewer regrets later.
Career Growth
Moving from developer to tech leader isn’t just a change in role—it’s a shift in mindset. This post explores how I learned to lead with purpose, build cohesive teams, and embrace the role of conductor, guiding others while staying focused on the bigger picture.
Ungated
A sardonic guide to business buzzwords like “touch base” and “move the needle” - what they mean, why we use them, and why it’s time to speak human.
Product Thinking
Why experimentation, continuous learning, and business agility are essential to survive and thrive in an era where the pace of change is accelerating.
Work Culture
People are your organisation’s greatest asset - not technology, not process, but the humans behind it all. This post explores why understanding what motivates your team is key to growth and how giving them space to stretch creates long-term value for them and your business.
AI
Generative AI tools like ChatGPT can produce magic — but only if you learn to speak their language. In this post, I share three practical lessons that transformed the quality of my AI outputs: start with questions, ask for improvements, and structure your prompts with intention.
Leadership
What does a CTO do — and how does the role change in different companies? This blog explores the types of CTOs, from startups to enterprise, and what makes a successful Chief Technology Officer in each context.